Usage Meter 4.3 Fails to connect to vRNI (Network Insight) fails with API ERROR
Usage Meter v4.3 is not able to connect to vRealize Network Insight (vRNI v5.1.0). Product status in UM = collection error Message Notification = Collection error: APIError
Resolution : In `conf` directory modify `vrnicollector_process.conf` file, add the following lines and restart the vRNI collector service. Ensure the backup the file before making the changes below.
-httpConnectionTimeout 900
-httpReadTimeout 900
-httpWriteTimeout 900
Restart the vRNI Collector service
cd /opt/vmware/cloudusagemetering
scripts/stop.sh vrniCol
scripts/start.sh vrniCol
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