Usage Meter v4.3 is not able to connect to vRealize Network Insight (vRNI v5.1.0). Product status in UM = collection error Message Notification = Collection error: APIError
Resolution : In `conf` directory modify `vrnicollector_process.conf` file, add the following lines and restart the vRNI collector service. Ensure the backup the file before making the changes below.
-httpConnectionTimeout 900
-httpReadTimeout 900
-httpWriteTimeout 900
Restart the vRNI Collector service
cd /opt/vmware/cloudusagemetering
scripts/stop.sh vrniCol
scripts/start.sh vrniCol